Seven production units and three different ERP solutions, including a Microsoft Dynamics AX 4.0 that has seen better days, call for something new
Seven production units and three different ERP solutions, including a Microsoft Dynamics AX 4.0 that has seen better days, call for something new. Key figures are multiple and uneven, and Geveko Markings has a strong focus on minimizing and streamlining KPIs across the business. It has decided to unite all facilities on a standard Microsoft Dynamics 365.
With such a clear target, you just start from one end, right? However, it is not that simple. Torben Andersen, Head of IT at Geveko Markings, still remembers how challenged and exhausted everyone in the organization was when they implemented the existing AX. This has heightened his awareness to the fact that the road to a goal is just as important as the goal itself. In cooperation with Daxiomatic, the project steering committee laid out a plan for the best way ahead.
Torben Andersen- Head of IT
First Scotland, then England and then…
Instead of one big project, the company goes step by step and starts off with a little “satellite.” The factory in Scotland is the first stop on the journey, and there are obvious and immediate wins by initially implementing Dynamics 365 at this location, since they come from an Excel-based access solution. In addition, Geveko Markings gathers valuable experience with Dynamics 365 as well as the implications of choosing standard.
“We break the project into snackable chunks and gain insights along the way. Instead of investing all resources in a lengthy and complex implementation in Denmark, there is more value to be had in multiple, smaller implementations and the related lessons,” Torben Andersen from Geveko Markings explains. “On top of that we can be more confident when implementing in Denmark and the benefits of choosing standard will be clearer to both the project team as well as the team on Langeland who will by far be the ones to experience most changes.”
Laser sharp focus
Going standard is not just a decision. Going standard is a cultural change. Another way of thinking. Instead of considering how you make the system fit your existing processes, the organization must adjust to the standard processes, which is not always easy.
On the contrary, it may lead to considerable resistance which requires a project manager that has the clout to dismiss “good ideas” over and over again and show desire for adjustments. It has been important for Geveko Markings that Daxiomatic’s consultant assigned for the task knew all modules in detail and managed to cut through powerfully and with credibility.
“It was crucial to us that consultants from Daxiomatic were very knowledgeable and experienced. Each time we wandered off in a wrong direction, they challenged us and held us to our commitment to go standard,” Torben Andersen explains. “Due to that, Daxiomatic’s estimates were kept to the letter, and we finished on time and within budget. Besides, we now know that we can implement a solution with no adjustments.”
Direct line to super users
When reaching the implementation in Denmark, Geveko Markings expects a high level of readiness due to the considerable amount of experience with Dynamics 365 within the project group, and thanks to the ongoing involvement of the team on Langeland.
“Today we have an organization of super users on Langeland,” Torben Andersen adds. “Whenever we have very specific questions we reach out and ask them. Not only do they have valuable knowledge that helps us in the process, but I also trust that involving them and gathering experiences from the other implementations will make the Danish implementation smoother.”
In addition, the experience from implementing Dynamics 365 at the smaller “satellites” fairly quickly, this also offers an increased readiness, so that when Geveko Markings makes acquisitions in the future, it has the agility to rapidly implement Dynamics 365.