Retail and logistics
The requirement to be efficient throughout the entire supply chain has not diminished over the past years. On the contrary, efficiency in retail and logistics is non-negotiable, and every little detail matters. At the same time, the entry level for competition is historically low, due to an increase in online shopping. In a highly competitive market, the battle for customers is tough. Seamless and unique shopping experiences across online and physical sales channels strengthen customer loyalty and secure the future. The tasks are numerous, and complexity is high.
With Dynamics 365, Microsoft now offers an array of tools in support of critical processes in a modern trading company. On a daily basis, we at Daxiomatic work on the gearing of trading companies for growth, optimizing profit margins and adjusting all the important parameters that have an effect on the company’s potential for success, including:
- Cost effective management of warehousing and logistics
- Optimal management tools at headquarters
- Efficient digital communication with business partners
- Efficient work processes for the entire workforce
- Unique shopping experiences for customers across sales channels
- Excellent customer service based on customer insights
CASE: A tripling of turnover required a new approach
In pursuit of tripling the turnover in their design company which has 7,000 vendors and an increasing number of international sales offices, House Doctor decided to upgrade their digital platform. They wanted a partner who did not take over the process and who had the required skills and capacity for challenging and coaching the internal team of competent project resources.
”Daxiomatic proved to be the perfect match for us. They are absolutely competent and proficient within their field and, also, they have a pragmatic approach. In our collaboration with Daxiomatic, I experience precisely the flexibility we need. Both parties are important in the collaboration, but the primary ownership and responsibility still remains with us – internally at House Doctor,” Claus Hyldgaard explains.
Read the customer story in which Claus Hyldgaard, Digital Operations Manager at House Doctor, tells about the collaboration and about House Doctor’s digital transformation.